motor138 Platform Privacy Notice

This page describes what we collect when you use motor138 and how we keep that data protected. We take your privacy seriously. Your personal information—email, identity documents, payment details, and betting history—is encrypted and stored securely. We never sell your data to third parties, and we only share it where required by law or to process your transactions.

Our privacy practices comply with local data-protection regulations in the jurisdictions where we operate. When you create a motor138 account, you agree to this privacy notice. If you have questions about how we handle your data, contact our support team at any time.

We process your data transparently. You have the right to access, correct, or request deletion of your personal information, subject to legal and operational constraints.

What Data We Collect on motor138

We collect data in three categories: account information, transaction data, and usage analytics. Account information includes your email, password (hashed), full name, date of birth, and phone number. We request this during account creation and KYC verification.

Transaction data includes every deposit, withdrawal, and bet you place on motor138. We record the date, time, amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and outcome. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering regulations.

Usage analytics include your login times, device type (Android, iOS, or desktop), IP address, and which games or markets you access. We use this data to improve motor138's performance, identify technical issues, and understand user behavior patterns. We do not use this data to profile you or make automated decisions about your account.

KYC verification and identity documents

Before you can deposit or withdraw on motor138, we require KYC verification. You upload a photo of your ID card or passport and proof of address (utility bill, bank statement, or government letter). We store these documents securely on encrypted servers.

We use your identity documents only to verify your identity and comply with local regulations. We do not share them with third parties except where required by law enforcement or regulatory authorities. We retain these documents for as long as your account is active, plus a retention period required by law.

If you request account closure, we delete your identity documents after the retention period expires, unless we are required by law to keep them longer.

How we use your data on motor138

We use your data for several purposes. First, we use it to operate motor138—to process your deposits and withdrawals, settle your bets, and manage your account. Second, we use it to detect and prevent fraud. We monitor for suspicious patterns, such as multiple failed login attempts or unusual betting activity.

Third, we use your data to comply with legal obligations. We report suspicious transactions to financial authorities as required by anti-money-laundering laws. Fourth, we use it to improve motor138. We analyze usage patterns to identify technical issues, optimize game performance, and enhance the user experience.

Fifth, we may use your email to send you account notifications, such as login alerts, deposit confirmations, or withdrawal status updates. You can manage your notification preferences in your account settings. We do not send marketing emails unless you opt in.

Your Rights and Our Commitments on motor138

You have the right to access your personal data. Log into your motor138 account and view your profile, transaction history, and account settings. You can download a copy of your data by contacting our support team.

You have the right to correct inaccurate data. If your email, phone number, or address has changed, update it in your account settings. If you cannot update it yourself, contact our support team.

You have the right to request deletion of your data, subject to legal constraints. If you close your account, we delete your data after a retention period required by law. We may retain transaction records longer if required by anti-money-laundering regulations or to resolve disputes.

Cookies and tracking on motor138

We use cookies to improve your experience on motor138. Cookies are small files stored on your device that help us remember your login status, language preference, and betting history. We use two types of cookies: essential cookies (required for motor138 to function) and analytics cookies (to understand how you use our platform).

You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent you from logging in or placing bets. Disabling analytics cookies does not affect motor138's functionality but may limit our ability to improve the platform.

We do not use cookies to track you across other websites. We do not sell your browsing data to advertisers. Our analytics are used internally only, to improve motor138's performance and user experience.

Third-party processors and data sharing

We use third-party processors to operate motor138. Payment processors handle your deposits and withdrawals. Identity-verification services verify your KYC documents. Hosting providers store our servers and databases. Email providers send you account notifications.

We require all third-party processors to sign data-processing agreements that commit them to the same privacy and security standards we apply. We do not share your data with processors unless necessary to provide motor138's services.

We may disclose your data if required by law, court order, or regulatory authority. We will notify you of such disclosure unless legally prohibited from doing so.

Contact and data requests on motor138

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. We respond to data requests within a reasonable timeframe, typically within 30 days.

You can reach us through the Help section in your account or via email. We keep records of all data requests for your protection and ours. Our support team is available in English and can assist you from Jakarta, Surabaya, Bandung, Medan, or any other location where motor138 operates.